What is your returns process?
We propose a reverse distribution system. Old grinders and storage packaging gets collected when new product gets delivered.
What if a grinder mechanism fails?
We will replace broken grinders as long as the breakage is not due to impact or substandard refills.
Are end-of-life grinder returns optional?
Yes it we encourage you returning the old grinders to us for recycling and reuse.
What is needed to add my logo or branding?
We need the best available artwork file, preferably vector files.
What if I do not have a copy of or access to finalised artwork?
We offer a logo recreation service.
Do you offer a customer-branded only version?
We would consider that as an option at an additional cost